Contact Technical Support
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Contact
Regional Support
All regional support centers operate during local office
hours. The regional support center will typically ask for
the following information to help them solve the issue. The
more of this information you have available before contacting
the support center, the faster they will be able to assist
you.
- your contact details (phone or email)
- details of support contracts
- output of the CollectDiagnostics
utility
- details of problem
- product serial and model number
- software version
- software applications installed
- hardware modules installed
- approximate purchase date
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Americas
Asia-Pacific
- Email
North-East Asia
- TM_Asia@agilent.com
South Asia-Pacific
- TM_AP@agilent.com
- Australia
Phone: 1-800-629-485
- China
Phone: 800-810-0189
- Hong Kong
Phone: 800-930-871
- India
Phone: 1-600-112-929
- Korea
Phone: (82-2) 2004-5004
Toll Free: 080-769-0800
- Malaysia
Phone: 1-800-888-848
- New Zealand
Phone: 0800-738-378
- Philippines
Phone: (63-2) 842-6802
Toll Free: 1-800-1651-0170
- Singapore
Phone: 1-800-375-8100
- Taiwan
Phone: 0800-047-866
- Thailand
Phone: (66-2) 268-1345
Toll Free: 1-800-226-008
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Japan
Europe
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Note: If you require support for
a product other than the N2X Solution, or in a language that
cannot be provided from one of the listed centers, please
refer to the complete list of Agilent
Support Centers to find your local support contact.
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Log
a Bug
Registered customers can use this form to request help from
our factory support team or to report a bug.
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Other
Contact Options
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Network Services 
